Terms of service
Terms of Service
These Terms of Service govern your use of brushora.shop and any purchase you make through our website.
Throughout these Terms, the words “Brushora,” “we,” “us,” and “our” refer to Brushora.
By visiting our website, purchasing a product or otherwise using our services, you agree to these Terms of Service.
1. Online Store Terms
By using this website, you represent that you are legally permitted to enter into transactions under the laws applicable to you.
You may not use our products or services for unlawful purposes or use our website in violation of applicable laws or regulations.
2. Products and Product Information
Brushora offers hair-care accessories and related products, including brushes intended for detangling, smoothing, styling, finishing and general everyday use.
We make reasonable efforts to display product descriptions, photographs, colors, specifications and other information accurately.
However, the appearance of products may vary slightly depending on:
- Screen settings;
- Lighting;
- Manufacturing variations;
- Product updates; or
- Other reasonable factors.
Nothing on our website should be interpreted as a medical or professional treatment claim unless specifically stated and legally permitted.
3. Prices
Prices displayed on brushora.shop may change without prior notice.
The price applicable to an order will normally be the price displayed at the time the order is submitted, subject to correction of obvious errors and applicable law.
4. Orders
Submitting an order does not necessarily mean that the order has been accepted.
We reserve the right, where legally permitted, to reject or cancel orders for reasons including:
- Product unavailability;
- Pricing or listing errors;
- Suspected fraud;
- Payment authorization problems;
- Incorrect customer information; or
- Legal or regulatory restrictions.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
5. Payment
Customers must provide complete, current and accurate billing and payment information.
Payments may be processed through third-party payment providers available through our Shopify storefront. Their separate terms and privacy practices may apply.
6. Shipping
Brushora currently provides free worldwide shipping on eligible orders.
Our standard estimated delivery timeframe is 7–10 days.
Shipping estimates are not absolute guarantees. Delays may occasionally occur because of events outside our reasonable control, including carrier disruptions, weather, customs procedures, peak-season volume or other logistical issues.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Brushora offers eligible customers a 30-day return and refund period, including free eligible returns under our Return & Refund Policy.
Please review the full Return & Refund Policy before requesting a return.
8. Accuracy of Account Information
You agree to provide accurate and complete information when placing an order.
You are responsible for reviewing your:
- Name;
- Email address;
- Telephone number;
- Billing information; and
- Shipping address.
Brushora is not responsible for delays caused by inaccurate information provided by the customer, except where applicable consumer law provides otherwise.
9. Intellectual Property
Unless otherwise stated, the website layout, written content, branding, graphics and other original materials appearing on brushora.shop are owned by or licensed to Brushora and are protected by applicable intellectual property laws.
You may use our website for personal and lawful shopping purposes.
You may not reproduce, distribute, commercially exploit or misuse protected website content without authorization.
10. Third-Party Services
Our website may use services provided by third parties, including payment processors, logistics providers, analytics services and ecommerce technology providers.
We are not responsible for third-party services beyond the extent required by applicable law.
11. Prohibited Uses
You may not use our website:
- For unlawful activities;
- To violate intellectual property rights;
- To transmit malicious code;
- To collect customer information without authorization;
- To interfere with the security of the website;
- To commit fraud or misrepresentation; or
- To engage in activity prohibited by applicable law.
12. Disclaimer
We make reasonable efforts to keep our website accurate and operational.
However, except where prohibited by law, we cannot guarantee that access to the website will always be uninterrupted, error-free or completely secure.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Brushora will not be liable for indirect, incidental, special or consequential losses arising solely from use of the website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14. Indemnification
To the extent permitted by law, you agree to indemnify Brushora against losses or claims resulting from your unlawful misuse of the website or material violation of these Terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
16. Changes to These Terms
We may update these Terms when necessary to reflect changes to our business, website, services or legal requirements.
The latest version will be made available on brushora.shop.
17. Governing Law
These Terms will be governed and interpreted in accordance with applicable laws, including mandatory consumer protection laws that may apply based on the customer's jurisdiction.
18. Contact Information
Questions regarding these Terms may be sent to:
Brushora
173 Rue du Campagnol
Terrebonne, QC J6V 0E7
Canada
Email: support@brushora.shop
Phone: (647) 206-9035